Frequently Asked Questions

    • Q: WHERE CAN I VIEW THE FULL LIST OF PRODUCTS FROM TIMBERLAND?

      A: You can view our latest product catalogue here or by visiting any of our stores in Malaysia

    • Q: WHERE CAN I FIND A TIMBERLAND STORE?

      A: For the full listing of our Timberland outlets, please  click here .

    • Q: I’VE READ THAT TIMBERLAND ALLOWS CUSTOMISATION FOR SHOES AND BOOTS WHICH ALLOWS ME TO SHOW OFF MY TRUE PERSONALITY. WHAT IS THAT ABOUT?

      A: Apart from readily made footwear, you may also choose to customise your own boot, boat shoe or hand-sewn shoe. This means you get to build your shoe from scratch — from the choice of material, colour, finishing, down to the very fine details of adding your own monograms or initials!

      Timberland Mid Valley City, KLCC Suria and Sunway Pyramid offers all three types of “Design Your Own” services while Lot 10 provides “Design Your Own” services for boat shoe and hand-sewn shoe. Read more here.

    • Q: WHERE CAN I FIND OUT MORE ABOUT TIMBERLAND’S LATEST ACTIVITIES AND PRODUCT TYPES?

      A: Please click here for our latest news and activities.

    • Q: I HEAR THAT TIMBERLAND TAKES VERY PROACTIVE STEPS IN NATURE CONSERVANCY.WHERE CAN I LEARN MORE ABOUT THIS?

      A: Timberland has always been committed to preserving the Earth’s resources and protecting the Earth. The Earthkeeper™ initiative was thus created to spread eco-friendly activities worldwide. The Earthkeeper™ values also ensure that our shoes are designed and produced with the environment in mind.

      Timberland also features an Earthkeepers™ footwear collection. These shoes are designed with recycled, organic and renewable material, solvent free adhesives and reduced climate impact.